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Privacy Policy Overview
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Privacy Policy
Marijean Laundry Services
Effective Date: September 29, 2026
1. Introduction
Marijean Laundry Services ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our laundry services, contact us, or visit our website.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, phone number, email address, and billing information.
- Pickup and Delivery Information: Your address, preferred pickup and delivery times, and special delivery instructions.
- Service Information: Details about your laundry orders, service preferences, special care instructions, and order history.
- Payment Information: Payment details necessary to process transactions. Payments may be handled through third-party payment providers.
- Communication Information: Messages, inquiries, feedback, and other communications you share with us.
We collect only the information reasonably necessary to provide and manage our services.
3. How We Use Your Information
We may use your information to:
- Process and manage laundry orders.
- Coordinate pickup and delivery services.
- Communicate about orders, payments, and service updates.
- Provide personalized laundry care based on your preferences.
- Process payments and maintain business records.
- Respond to questions, concerns, and customer service requests.
- Improve our services and customer experience.
- Comply with applicable legal and regulatory requirements.
4. How We Share Your Information
We do not sell your personal information.
We may share your information with trusted third parties when necessary to operate our business, including:
- Payment processors that facilitate transactions.
- Service providers that support scheduling, communication, or business operations.
- Delivery partners, when applicable, to coordinate pickup and delivery.
- Government authorities or other parties when required by law or necessary to protect our legal rights.
We limit the information shared to what is reasonably necessary for the intended purpose.
5. Payment Security
Payments may be processed through third-party payment providers. We do not intentionally store complete payment card numbers or security codes on our own systems.
Payment providers may collect and process your payment information according to their own privacy policies and security practices.
6. How We Protect Your Information
We take reasonable steps to protect your personal information against unauthorized access, disclosure, alteration, or misuse.
These measures may include secure storage, restricted access to customer records, and careful handling of personal information.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, and comply with applicable legal obligations.
When information is no longer needed, we take reasonable steps to securely delete or dispose of it.
8. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we maintain about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of certain personal information.
- Opt out of promotional communications.
- Ask questions about how your information is collected and used.
Some information may need to be retained to meet legal, accounting, or other legitimate business obligations.
To submit a privacy-related request, please contact us using the information provided below.
9. Cookies and Website Information
If you visit our website, certain technical information may be collected automatically through cookies or similar technologies.
This information may include browser type, device information, website usage, and general interaction data.
Cookies may be used to improve website functionality and understand how visitors use our website. You can manage cookie preferences through your browser settings, where available.
10. Third-Party Websites
Our website or communications may contain links to third-party websites or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before sharing personal information.
11. Children's Privacy
Our services are intended for adults and business customers. We do not knowingly collect personal information directly from children under the age of 13 without appropriate authorization.
If we become aware that we have collected such information without appropriate authorization, we will take reasonable steps to delete it.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, services, or legal requirements.
Any updates will be posted on our website with a revised effective date. Continued use of our services after an update does not override any rights you may have under applicable law.
13. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Marijean Laundry Services
Email: info@marijeanlaundry.com
Phone: (832)947-4193
Website: www.marijeanlaundry.com
We will make reasonable efforts to respond to privacy-related inquiries in a timely manner.